Limited Warranty

WATCHES

Since we are not an authorized dealer of any of the watches we sell, if the watch you purchase is still under manufacture warranty it is recommended to reach out to them. However, Timepiece Titans provides each buyer with an 30-day warranty for any issues that may arise from the day of delivery.

In the unlikely event that something does go wrong with your watch within 30-days of it being delivered, the watch would need to be sent back to us. Our highly qualified, professional watchmakers serve as authorized repair centers for many high-end watch manufacturers and can repair virtually any watch using only genuine parts. However, if the defect is of a particularly serious nature, we will have the watch returned to the respective manufacturer for repair, though these manufacturers, unfortunately, take a minimum of 4-8 weeks to repair a watch (or longer, if parts are back-ordered).

OUR LIMITED WARRANTY FOR WATCHES

The Timepiece Titans warranty covers all watches and for the period of 30-days from the date of delivery.

The warranty covers manufacturing defects only.

The warranty does not cover damages such as scratches, finish, crystals, glass, straps – leather, fabric or rubber, damage due to wear and tear, damage resulting from wear under conditions exceeding the watch manufacturer’s water resistance limitations, and damage due to physical and/or accidental abuse.

All warranty repairs must be handled directly through Timepiece Titans. Watches opened or repaired by any other source will void all warranties. Timepiece Titans will cover all parts and labor or replace the watch at our discretion within the warranty period.

Upon return request Timepiece Titans will provide a return shipping label. Return shipping expenses to the customer once the watch is repaired will be covered by Timepiece Titans.

In case a repair is necessary, please call us to obtain a return authorization number. All warranty returns must have a Return Authorization Number (RA). This number must be displayed on the outside of the box. A watch returned without authorization will be refused. Please include a copy of your invoice and/or a detailed letter indicating the problem, the return address, contact phone numbers and an email address.